Sunday, May 29, 2005

Yahoo Travel Review on Hotel Continental

Our review was just posted on Yahoo Travel:

Continental Hotel, Venice

Everything about this hotel was awful. Do not be fooled by online pictures and reviews. There are only a handful of decent, clean rooms and the rest are just disgusting. The staff is awful, the lobby is tiny, the hallways are dark and dirty, and there are only a few rooms with actual views of the canal. Most rooms are extremely outdated with poor furnishings and lighting. We were there recently on a tour and had to switch rooms 3 times, and even ended up leaving the tour a day early b/c everything was so bad. The first room we had was dark and dirty and literally sloped. The second room we had was one of the decent rooms the hotel offers, but they kicked us out of that room at 8:30 the next morning. Oh, almost forgot to mention that the air conditioning was broken and the hotel didn't care. In fact, the next room they moved us up to was on the 3rd floor and must have been 90 degrees. We couldn't stand it anymore so we left early. The staff was very rude and didn't care at all that the a/c was broken. They didn't even apologize or offer anyone water or any form of compensation. They simply laughed and said they were 'working on it'. So we would highly recommend that you avoid this hotel at all costs. Even if they offered to let us come back for free there is no way I would stay there.